Privacy Policy

At North Shore Weight Loss, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Data Collection and Usage:

We partner with Google, Meta, Centipede Digital,  Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay. This helps us improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. 

Information We Collect:

We receive, collect, and store any information you enter on our website or provide us in any other way. This includes:

  • Personal Information: Name, email address, password, and communications.
  • Payment Details: Credit card information.
  • Internet Protocol (IP) Address: Used to connect your computer to the Internet.
  • Technical Data: Login details, computer and connection information, purchase history.
  • Session Information: Page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
  • Additional Data: Comments, feedback, product reviews, recommendations, and personal profile.

Purpose of Data Collection:

We collect and use your information for the following purposes:

  • To provide and operate our services.
  • To offer ongoing customer assistance and technical support.
  • To contact you with general or personalized service-related notices and promotional messages.
  • To create aggregated statistical data for improving our services.
  • To comply with applicable laws and regulations.

Communication:

We may contact you to:

  • Notify you regarding your account.
  • Troubleshoot problems with your account.
  • Resolve disputes or collect fees.
  • Poll your opinions through surveys or questionnaires.
  • Send updates about our company.
  • Enforce our User Agreement and applicable laws.

For these purposes, we may contact you via email, telephone, text messages, and postal mail.

Data Processing Opt-Out:

If you no longer wish to allow us to process your data, please email us at [email protected] or mail us at North Shore Weight Loss, 200 Main St, Suite 5, Setauket, NY 11722.

Policy Updates:

We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon posting on our website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.

Last Updated: 05/23/2024